TV and multimedia, Bed in Portola Hotel & Spa

Portola Hotel & Spa

Бронь Отеля — независимая туристическая сеть, предлагающая более 200 000 отелей по всему миру.Подробнее

Отзывы гостей

Restaurant/places to eat in Portola Hotel & Spa

Everything went smoothly, but was very rushed by the check-in clerk. I was charged parking fees when I did not have a car and didn't realize it when I was chkng in. Another party drove and she paid her parking fee. I didn't contact the hotel about it, because I was so sick with shingles shortly after, and now I believe too much time has passed. But, if the clerk had asked, how many vehicles we had, and the owners' names, I'm pretty sure I would have caught it. Everything else about the hotel was good, and I would book again, I'd just be more careful after a long drive. Denise

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Denise

декабрь 2023 г.

Restaurant/places to eat in Portola Hotel & Spa

Big family rooms, clean, fluffy robes and towels, large hotel which smells clean in all communal areas and looks good. Huge site. Concierge staff lovely - valet parking Great lifts Vending machines on floors Big bathroom Lonely shutters / balcony Water and ice available Location to piers and wharf area Lovely fluffy towels by pool and bathrobes in room such high quality. Hot tub / spa by pool Shuttle bus located nearby for local areas (free Monterey city funded) Perfect location for seeing Big Sur/17 Mike drive/ whale watching / Carmel by the Sea

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Clare

июль 2025 г.

Lobby or reception in Portola Hotel & Spa

The Portola is the most luxurious for the cost. Very reasonable and yet, non pretentious. Everyone who works at the Portillo was Curtis us, friendly, did what they could to ,ale our stay pleasurable and easy. Best location to all of Monterey Wharf, CanneryRow, down town Monterey. All the very best locations, easily walkable from the Portola. The beds are outstanding! Bed linens lovely. We were a family of three and three small Yorkshire Terriers, we always felt like we were happy and comfortable. Our dogs were able to walk around inside the building, inside Peter P’s Brewery and sit on the couches while we enjoyed our coffee and news paper early in the mornings. We even saw working visitors using the computer work station with their dogs sitting on floor in cousin beds! Truly a joy to travel and have your pets considered as family

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Suzanne

январь 2025 г.

Spa and wellness centre/facilities in Portola Hotel & Spa

Location is excellent, right in the historic downtown and super close to the wharf. Room had a balcony overlooking the plaza. Comfortable, clean room, nice bed. Staff were very kind and welcoming. The attached spa was lovely and the treatments we booked were completely worth it. Lots of nice restaurants, bars, wharf, and beach all easy walking distance.

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Megan

январь 2025 г.

Lobby or reception in Portola Hotel & Spa

We visit Monterey all of the time . We attended the New Year's Eve event at the hotel . The location was nicely located , the staff was very friendly and happy . The room was nicely decorated , very clean and the bed was comfortable . I liked the lighting that lit up around the bed . Very tastefully done. The only thing that I would suggest is the menu for Jack's restaurant that was located at the hotel . It would have been a nice touch to have the menu inside the room . I had to search for the menu selections online . I am definitely returning for another stay in the near future . Happy New Year !

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David

январь 2025 г.

Property building in Portola Hotel & Spa

Perfect location for what we planned to do! And self parking was so easy and easy to bring bags to hotel room from the car. Would definitely stay again and looking to make it a tradition with my daughter. We had a great time and walked everywhere!

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Laura

май 2025 г.

Facade/entrance in Portola Hotel & Spa

Omar was amazing. We had a hiccup with our TV and the location of our room (don’t book near the pool) he did not hesitate to move us to a quieter room with a working TV. We also decided to stay an extra day. The night staff told us it wasn’t possible to stay in our same room. We asked Omar in the morning and he made it happen. Can’t say enough about how he made our vacation! So dog friendly. So clean and so spacious. This was worth it!!

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Jennifer

июнь 2025 г.

Restaurant/places to eat in Portola Hotel & Spa

Really stylish hotel, in the perfect central location. Lovely outdoor pool. Room was spacious and had nice balcony.

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Cécile

ноябрь 2024 г.

Restaurant/places to eat in Portola Hotel & Spa

Staff was friendly, attentive, responsive, and helpful. The location is great. The bakery and coffee shop is a really nice place to relax in the morning and enjoy some delicious food. The lobby is very comfortable and decorated wonderfully. The balconies are actually usable and felt sturdy.

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Casey

июнь 2025 г.

Property building in Portola Hotel & Spa

Communication with the staff and their language was somewhat misleading. Check-in was easy spooth, pricing was horrible. They gouged us so deeply.I nearly spent a thousand dollars for 10pm to noon . . No spa availability, no use of a shower, After the hot tub. There was no questions in regards to my AAA or discounts so I could save money That way, we were caught between a rock and a hard place and it was saturday night, they gouged us pretty deeply. i would love to try it again with reservations. Spa treatment, a little longer stay Because the amount of money I spent was just unreasonable. the property is beautiful. It's located in a great location.Everything else is really 5 star. in hindsight, I should have cancel my reservations upon arriving used my discounts and had a better discussion with staff. In regards to when we had to check out, there was no leeway. There was no late checkout, but we were told that requesting that in the morning would have been A positive experience and it wasn't

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Lisa

октябрь 2024 г.

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TV and multimedia, Bed in Portola Hotel & Spa